Highlights
Retainer Program
Our retainer program is thoughtfully designed to provide consistent, high-quality support across every aspect of industrial and employment relations — ensuring your organisation remains compliant, informed, and strategically positioned.
Find Your Fit.
Flexible Plans
Reduced Price with Training
Flexi
Designed for companies who want core consulting access at a reduced rate — paired with in-house training that’s claimable under HRD Corp.
No Hassle
Standard
A complete support package with consultant access, priority updates, full member perks, and the fastest response times we offer.
Special Consideration
Micro
A comprehensive support package for NGOs and micro size companies - with the required bells and whistles crafted according to your needs.
Everything You Get — at a Glance
Feature | Standard | Flexi | Micro |
|---|---|---|---|
Eligibility | Open for all | Open for all | NGOs or Co’s with ≤25 employees |
Retainer Fee | Flat rate by headcount | Reduced rate (40–50% lower) | Flat rate |
Training Commitment | - | 1–2 days (HRD Corp) | - |
Consulting Response Time | Up to 3 hours | Up to 3 hours | 24 hours |
Updates / Circulars | Priority | Priority | Yes |
Templates (Letters) | Yes | Yes | - |
In-Person Meetings | 4/year (Klang, Johor, Penang) | 4/year (Klang, Johor, Penang) | Selected only |
Webinars / Briefings | 10/year | 10/year | Selected only |
WhatsApp Channel | Yes | Yes | - |
Exclusive Discounts | Up to 15% | Up to 15% | Up to 10% |
Register as a
new retainer client
Quick and simple registration. Fill up the form and our team will be in touch with you with a welcome deck. You'll gain instant access to our consultants, templates and invitation to upcoming events. Want a past circular? No problem, just let us know.
Online webinars or
In-person Event?
Your choice!
Sign up for upcoming events, specially curated for our retainer members. Be prepared for interactive sessions, up to date topics and an array of networking opportunities with like-minded individuals within the same field.
Your Journey
Starts Here
From registration to real-time support, becoming an E2 retainer client is simple and empowering. Here’s what you can expect — step by step.
Beyond exploring - Reach out to our Consultants
Email, text or call our consultants. Reach out for a second opinion, have your letters reviewed or discuss a complex disciplinary or performance matter? You got it! - our Consultants are ready to serve
Explore
internal trainings
Explore our in-house training brochure and check out relevant course contents. Remember, our courses are fully customisable and training hours are flexible. We'll speak to you about how you'd like to do it - and you can leave the rest to us. Fully HRD claimable.
Updates!
Be the first to know
We'll be sending you updates from time to time. From interesting articles, case studies to changes in the law, we have it covered. We won't be spamming but we'll be making some useful noise as the year goes by. You can also be a part of our WhatsApp channel and receive instant updates as we hit the send button!
Register as a
new retainer client
Quick and simple registration. Fill up the form and our team will be in touch with you with a welcome deck. You'll gain instant access to our consultants, templates and invitation to upcoming events. Want a past circular? No problem, just let us know.
Beyond exploring - Reach out to our Consultants
Email, text or call our consultants. Reach out for a second opinion, have your letters reviewed or discuss a complex disciplinary or performance matter? You got it! - our Consultants are ready to serve
Online webinars or
In-person Event?
Your choice!
Sign up for upcoming events, specially curated for our retainer members. Be prepared for interactive sessions, up to date topics and an array of networking opportunities with like-minded individuals within the same field.
Explore
internal trainings
Explore our in-house training brochure and check out relevant course contents. Remember, our courses are fully customisable and training hours are flexible. We'll speak to you about how you'd like to do it - and you can leave the rest to us. Fully HRD claimable.
Updates!
Be the first to know
We'll be sending you updates from time to time. From interesting articles, case studies to changes in the law, we have it covered. We won't be spamming but we'll be making some useful noise as the year goes by. You can also be a part of our WhatsApp channel and receive instant updates as we hit the send button!
Your Journey
Starts Here
From registration to real-time support, becoming an E2 retainer client is simple and empowering.
Here’s what you can expect — step by step.
Getting to
know us better
Served over 1000 employers. Backed by award-winning expertise.
We’re more than consultants — we’re strategic allies who understand the human side of compliance. With over 15 years of experience and thousands of HR leaders trained by our Consultants, E2 stands for clarity, confidence, and actionable support.
The Strategists Behind E2
Your Reliable Support Team, Every Step of the Way.
With decades of combined experience, our consultants are more than advisors — they’re your strategic partners in navigating complex HR and industrial relations challenges. Every face here represents deep expertise, professional integrity, and a commitment to helping your team thrive.
Questions? Answers.
How can clients contact e2’s consultants
Clients can reach us via telephone, email or messaging services. Whichever is most convenient for you!
What is the expected turnaround time?
We strive to maintain the lowest consultant to client ratio in the market. This means that you can expect a fast turnaround for all your queries. Generally, you can expect a response within 1-3 hours unless our Consultants are engaged in a full day training / meeting.
Is there a maximum number of times / hours that e2 consultants can be contacted?
No, there is no maximum time capped per client so as a client, you don’t have to worry about keeping track.
What are some common examples of consulting services e2 consultants can provide?
Clients utilize our services in many ways. You can call us because you’re not familiar with a subject matter, or you can reach out to us for just a 2nd opinion. This could range from vetting through internal letters / documents to management of cases, trade union, policy and procedures, updates to the law, engagement activities and ideas – as long as the subject matter is IR. We play a large role in strategy setting exercises and would often recommend for clients to get us on board at the earliest possible stage.
How often will e2 send us updates?
As and when needed! But we promise, we will be quick! We don’t want to be spamming you with unnecessarily.
What kind of updates can we expect?
You can expect the following updates from us
Changes to the law
Important case updates
Articles
Best practice concepts, success stories
How are event invitations sent?
All communications from e2 will be via e-mail. We also operate an optional WhatsApp group, for those who prefer instant updates, the WhatsApp group is highly recommended.
How can I access your Terms of Service?
You can find our Terms & Conditions and Privacy Policy on our website under the Help & Support section. If you need a downloadable version or have any questions, feel free to contact us.
I am in need of urgent support, can I utilize your services before confirming my registration?
Yes, of course! We’re more than happy to give you a hint of what you’re signing up for!
These Terms and Conditions (‘Agreement’) govern the relationship between E2 Workforce Consulting Sdn. Bhd. (‘E2’) and the Client (‘you’ or ‘your’) by virtue of the Client signing up for the E2 Retainer Program. Through the Client’s submission of the E2 Retainer Form, both parties agree to be bound by the terms set forth hereinafter.
Duration & Renewal
The E2 Retainer program shall be for a period of one (1) year commencing from the date of submission of registration form or any other date as agreed by both parties. The Client shall be prompted for a renewal at the end of the 10th month and the retainer shall be automatically renewed for the subsequent year unless either party provides a notice of non-renewal within thirty (30) days from the renewal date.
Scope of Services
E2 shall provide employment / industrial relations advisory services under the yearly retainer agreement which shall include the following:
-
Advisory services on any matters within the employment / industrial relations landscape, via calls, e-mail, text messaging or any other agreed communication platform
-
Invitation to employment / industrial relations events as and when it is organized by E2 throughout the year
-
Updates on any changes or trends within employment / industrial relations, as and when needed basis
-
Discounted rates of up to 15% for any additional services, except for trainings claimable under the Human Resource Development Fund by HRD Corp.
Exclusions
The retainer shall not include representation in any court, nor does it include the actual undertaking of any additional scope of work not listed in items 3(a) – (d) as hereinabove mentioned.
Additional Services
E2 shall be able to provide additional services on a case-to-case basis under which a formal proposal will be provided to the Client prior to any undertaking of additional services. The rate of pay shall be agreed by both parties.
Retainer Options
The retainer program is contractable through options provided by E2, and they are as follows:
-
Standard - A one-off payment by the Client based on the standard fee structure for all the benefits provided under the E2 Retainer Program for a period of 12 months
-
Flexi - A discounted one-off payment by the Client for the same benefits provided under the Standard package with an additional commitment by the Client for 2 days of in-house training program that is to be conducted within the year of the Contract.
-
NGO / Micro - A reduced fee catered for smaller (25 employees or less) and non-profit organisations
Clients who opt for the flexi retainer option are required to complete any pending in-house program commitments based on the available training courses outlined by E2 in the E2 Retainer Deck within a 12-month period, failing which the Client’s retainer contract shall be converted into a standard retainer option and any differences in rates shall be chargeable to the Client.
Invoices
All invoices issued from E2 to the Client shall be payable within a 30 day period unless otherwise agreed by both parties.
Termination
The Client may terminate this Agreement at any time by providing written notice to E2 and termination shall take effect thirty (30) days after the receipt of such notice. E2 may choose to terminate this Agreement if the Client fails to pay any fees when due, or if the Client engages in unethical or unprofessional conduct to the extent that would prevent or affect the delivery of services from E2.
In the event of a termination, and subject to the observance of this Agreement, any fees paid to E2 shall be refunded on a pro-rated basis.
Privacy
Through the course of this program, it is likely and necessary for personal data of the Client, it’s employees or vendors to be disclosed to E2. It is highly advisable for both parties to execute a non-disclosure agreement prior to the disclosure of any information.
All personal data provided to E2 is to be consented by the relevant parties. E2 shall ensure the processing, safekeeping, security and removal of personal data is in compliance with the standards of the Personal Data Protection Act 2010.
[end of Terms & Conditions]